Privacy Policy
At Alta Lodge, we place significant priority to the privacy and confidentiality of our guest’s user information. We are dedicated to maintain the privacy and security of your user information. We may update this policy from time to time so we ask that you stay connected. The Hotel will not disclose identifiable user information to any third party without consent. The hotel is committed to safeguarding your privacy while using the Hotel website, www.altalodge.com (hereinafter all identified URL’s are collectively referred to as the “Site”).
Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Site users. Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it.
The following privacy policy covers two types of information gathered at the Site, “personal and aggregated”. The term “personal information” refers to data you voluntarily provide in connection with use of the Site that identifies you and/or the company on whose behalf you are accessing the using the Site.
Personal information includes (e.g.) data submitted in connection with our services, such as your name, email address, phone number, company affiliation, physical address and/or certain other personal information.
The term “aggregated data” refers to general information regarding visitors and users of the Site that relates to use of the Site (e.g.), traffic patterns, number of visits to certain pages, visits from other websites or to third party websites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, or participate in one of our promotions or subscribe to our email or postal mailing lists.
In response, we may ask for information such as your name and postal address. In the event you opt to provide us with the information, we will only use it for the purposes specified by you at the bottom of the information gathering form.
Information collected on this Site may be used to:
Register you as a hotel member
Plan and purchase Hotel accommodations
Enter your email in our promotion
Send marketing communications and/or surveys to you
Respond to your questions and suggestions
Improve the quality of your visit to our Site
All forms will provide an opt-out feature to allow you to choose not to participate in Hotel lists and future online marketing. In deciding whether to join or not to join such lists, please note that they are only used for Hotel purposes or in joint promotions with a Hotel partner.
We would like visitors to our Site to feel confident that when they use our Site to plan and purchase their Hotel accommodation and Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access.
Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryptions, or scrambling technologies, and industry standard firewalls. When you enter personal information during the reservation process or during a customer email sign-up, your data is protected by our secure technology to ensure safe transmission. If, after permitting use of your personal information, you later decide that you no longer want Hotel to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in the Privacy Policy or at the Site, simply tell us by sending an email or by clicking on the “unsubscribe” button at the bottom of our email communication to you.
Hotel is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, Hotel may share aggregated data that does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.
Hotel may provide links to a number of other websites that we believe might offer you useful information and services. However, these sites may not follow the same policies as Hotel, therefore, we are not responsible for the privacy policies or actions of any third parties, including without limitation, any web site owners whose sites may be reached through this site, nor can we control the activities of those websites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant data information about their data collection practices before submitting any personal information or other sensitive data.
Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit, (if any), to this on-line Privacy Policy, including the collection and use of information by Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Hotel from responsibility to the user. Hotel reserves the right to change this Privacy Policy at any time. Notice of changes will be published on this page. Changes will always be prospective and not retroactive.
Cookie Policy
This Privacy Policy governs the manner in which Alta Lodge collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.altalodge.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Alta Lodge.
Personal Identification Information
We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Alta Lodge collects and uses Users personal information for the following purposes:
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
– To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
– To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To administer a contest, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Changes to this Privacy Policy
Alta Lodge has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of these Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.